WHY YOU'LL LOVE AUTO-DELIVERY

To skip your subscription: 

1. Click View and Manage order. You can also access this page by selecting the subscription product within an order. 

2. Select Skip from the More Actions dropdown. 

3. Click Confirm: skip order.

1. Click View and manage order.

2. Select the More Actions dropdown, click Reschedule.

3. Make your changes as desired and click Reschedule

To swap a product:

1. From the Subscriptions menu, click on the Edit Options button

2. Select Swap for a different product.

3. Choose the product you'd like swap with your current product and click Swap.

4. Review the product options and click Confirm swap

To cancel your Auto-Delivery subscription:

1. Login to your customer portal.
2. Under the subscription you want to cancel, select Edit Options.

3. Click Cancel this subscription

4. Provide a cancellation reason and click Next, then confirm the cancellation by selecting No Thanks - Cancel subscription.

One-time products can be added to your upcoming order easily!

1. Click the View and manage order button

2. Click Add to Order below your desired product.

3. Choose quantity and frequency
and confirm shipping address and payment information.
4. Click 'Add to order'

If you want to reactivate your auto-delivery that was previously cancelled:

1. Login to your customer portal.
2. Click the Manage subscriptions tab.
3. Click +Reactivate to reactivate a cancelled subscription.

If you do not see your cancelled subscription - you should see two tabs, Active and Inactive if you have other active subscriptions. Select Inactive.

Note: If the subscription is expired it cannot be reactivated. In this case, checkout on the store with a fresh subscription for that item.

OPTION 1 

1. From the 'Subscriptions' menu click the view and manage order button. 

2. At the bottom of the screen, you'll see all your contact & payment information.
Click the Edit ✎ icon next to 'Payment' and follow the prompts.

OPTION 2 

1. After logging into your account;
   Mobile: Open the menu on the top left and tap 'Profile'
   Desktop: Click the dropdown on the top right and click 'Profile'

Scroll to the bottom of the page and you'll see your preferred payment method and the option to + Add.

** If you used PayPal as your payment gateway, you can edit the payment method in your PayPal settings. Otherwise, you'll need to cancel the subscription and start a new subscription via checkout.

OPTION 1 

1. From the 'Subscriptions' menu click the view and manage order button. 

2. At the bottom of the screen, you'll see all your contact & payment information.
Click the Edit ✎ icon next to 'Payment' and select '+ Use a different address'

OPTION 2 

1. After logging into your account;
   Mobile: Open the menu on the top left and tap 'Profile'
   Desktop: Click the dropdown on the top right and click 'Profile'

From here you can edit your default address or add additional addresses as required.